turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I did the refund advance loan and both state and federal have been accepted and I haven’t recieved it

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I did the refund advance loan and both state and federal have been accepted and I haven’t recieved it

I am in the same situation it is like the question is being avoided

HeatherPLO
Intuit Alumni

I did the refund advance loan and both state and federal have been accepted and I haven’t recieved it

You should receive an email from Turbo Tax approximately an hour after your returns have been accepted by the IRS.  This email will include instructions on how to obtain your "virtual card" for your return.  Then, it can take up to 48 hours to receive your advance on your "virtual card".  

 

Please see below for information concerning your refund advance. 

 

https://ttlc.intuit.com/community/refunds/help/about-receiving-your-refund-advance/00/27510

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies