I amended my return and want to file but it wont let me, just keeps looping around and back to "great job so far, up next we'll help you wrap up a few things"

[xmasbaby0]

What are you trying to do?  An amended return cannot be e-filed.  you have to prepare an amended return on a Form 1040X and then print, sign, and mail it.

[vanksullivan]

yikes - sorry, didn't see this, thank you for responding. i can't print either, it keeps looping back to the efile page and i doesn't give me any option to change the federal except "file later." it says i have to go back and change the file method from direct debit but there's nowhere to do that. won't print so i can mail federal. 

thanks!

[AkinaLO]

In TurboTax Online try clearing your cache and delete cookies. Also, try refreshing your browser and even try using a different browser. 

Here are two articles below that will show you how to clear your cache and delete cookies. 

How to clear your cache - Community 

How do I delete cookies? - Community 

For the CD/Download, please check for updates within the program. 

How do I update my TurboTax CD/Download software p ...