I amended my return and want to file but it wont let me, just keeps looping around and back to "great job so far, up next we'll help you wrap up a few things"

vanksullivan · ‎March 24, 2020

xmasbaby0 · ‎March 24, 2020

What are you trying to do? An amended return cannot be e-filed. you have to prepare an amended return on a Form 1040X and then print, sign, and mail it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

vanksullivan · ‎April 9, 2020

yikes - sorry, didn't see this, thank you for responding. i can't print either, it keeps looping back to the efile page and i doesn't give me any option to change the federal except "file later." it says i have to go back and change the file method from direct debit but there's nowhere to do that. won't print so i can mail federal.

thanks!

AkinaLO · ‎April 9, 2020

In TurboTax Online try clearing your cache and delete cookies. Also, try refreshing your browser and even try using a different browser.

Here are two articles below that will show you how to clear your cache and delete cookies.

How to clear your cache - Community

How do I delete cookies? - Community

For the CD/Download, please check for updates within the program.

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I amended my return and want to file but it wont let me, just keeps looping around and back to "great job so far, up next we'll help you wrap up a few things"