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I am trying to track my refund but the IRS keeps giving me a message to wait 24 hours after i recieved an email that says it has been filed. What could this mean??

It's been almost 3 weeks. I have not received an email but i did get a text saying it was accepted.
2 Replies
Level 15

I am trying to track my refund but the IRS keeps giving me a message to wait 24 hours after i recieved an email that says it has been filed. What could this mean??

First -- verify that your return has been filed and accepted --  then check the fed web site to see where you are in the process- it is not unusual for the federal system to be bogged down with all the last minute filers ... 

 

 

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

See the following TurboTax support article on checking your e-file status - https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return

For the Feds:

http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure.

http://www.irs.gov/uac/When-Can-I-Expect-My-Refund%3F

 

If the return has been processing for more than 21 days then you can call the IRS …

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".   

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

 

If it's been more than 90 days since the return was accepted  then you can ask for help from the Tax Payer Advocate office:

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

If you are unsuccessful with the Taxpayer Advocate for your area, you can also try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.

More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are

http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6

Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html

               

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Level 15

I am trying to track my refund but the IRS keeps giving me a message to wait 24 hours after i recieved an email that says it has been filed. What could this mean??

@sbgabrielle1992 

You wrote:  "the IRS keeps giving me a message to wait 24 hours..."   "It's been almost 3 weeks."

 

If you confirmed with the efile status check tool linked above that the return was indeed accepted, then that sounds to me like the IRS "Where's My Refund" is not finding your info and most commonly that is because one is not entering the correct info into the tool.   You should look at your actual Federal tax return to get the info, as I mention below:

 

https://www.irs.gov/Refunds
NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund. The amount to use is on your Federal Form 1040, Line 20a.