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The only way to check on this is through the IRS. You "may" be able to speak with an agent that could assist you.
Here are telephone numbers to contact the IRS. Scroll down to the bottom of this page for contact info.
Telephone Assistance | Internal Revenue Service (irs.gov)
If you are in financial distress, you may find help with your local Taxpayer Advocate. See the info I'm linking below to contact the Advocate.
Home - Taxpayer Advocate Service (irs.gov)
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