how to amend 2023 taxes on a Mac

[xmasbaby0]

Mac desktop?   Open up your 2023 software.   Go to Federal>Other Tax Situations>Other Tax Forms>Amend a return

[JohnArtist]

That does not work. I just tried. Seems there is NO 2023 Mac Desktop version.  I just tried to amend. Doesn't work online ( I get a 500 Server error). Chat was no help. They said Mac 2023 Desktop software doesn't exist. Makes no sense!!  I tried the order online, completed the order, and then it wouldn't download. Intuit REALLY Dropped the ball here!!!

[xmasbaby0]

Of course there is Mac desktop software.  I am using it right now.   You must have gotten some ridiculous AI response.  

 But if you did not use the download software for 2023, and need to amend your 2023 return:

See this TurboTax support FAQ for amending a tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-change-correct-return-a...

Do not expect quick results from amending. It can take four months or more for the IRS to process an amended return.  

You can watch for information here:

https://www.irs.gov/Filing/Individuals/Amended-Returns-(Form-1040-X)/Wheres-My-Amended-Return-1

[JohnArtist]

It was not an A.I. response. It was direct person chat.

Plus, I keep getting errors when I try to order and/or download the Mac Desktop version 2023. The agent said that's because it doesn't exist.

[xmasbaby0]

Sorry then you talked to a moron who does not even know the products.   Try customer support again and hopefully you will get someone who is more knowledgeable.