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See this TurboTax support FAQ for the Maximum Refund Guarantee - https://ttlc.intuit.com/community/charges-and-fees/help/what-is-your-maximum-refund-or-tax-savings-g...
I'm sorry, but the FAQ wasn't clear enough for me. How do I know for a fact that I am eligible and how do I go about asking for it? Do I call a number? Do I send in a refund request?
@tadrianna wrote:
I'm sorry, but the FAQ wasn't clear enough for me. How do I know for a fact that I am eligible and how do I go about asking for it? Do I call a number? Do I send in a refund request?
Click the blue link in that FAQ for the details of the agreement.
https://turbotax.intuit.com/corp/license/desktop.jsp
https://turbotax.intuit.com/corp/license/online.jsp
Forget it.
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