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Are you referring to the the IRS Where’s My Federal Refund? site? Be sure when checking Where’s My Federal Refund? site that you are entering only your Federal refund amount. This can be found on your Federal form 1040, line 21a. If you paid any fees out of your federal refund, use the refund figure prior to the deduction of he fees. Also if you filed joint, be sure to enter the filers name that appears first on the return.
If still no luck, it is possible the IRS site is updating, keep checking back, updates are made daily, usually overnight.
Note: Once your refund status on the IRS shows "Refund Sent" it can take 1 to 5 business days for the financial institution to deposit fund into your account.
If you have questions regarding your TurboTax card, please click here for the TurboTax Visa Debit Card phone number. then follow these steps (I have called the system to create this steps for you) :
You may also submit a request for assistance here: Submit a request – TPG - Taxpayer
My card was stolen and i don't remember my password. Also my personal info is not matching.
@TJG12 You can request a replacement card by logging in to your Turbo Visa® Debit Card account or calling 888-285-4169 and reporting your card lost/stolen. Please see How do I report my card lost or stolen? for additional information.
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