You'll need to sign in or create an account to connect with an expert.
Other users have posted that TT Support told them this has been discontinued for the rest of the tax year.
@SweetieJean Refund processing was stopped for about a week, but is now available again--until mid-October. But the user must have a refund sufficient to pay the fees + the refund processing fee, and a refund amount based on the recovery rebate credit or child tax credit does not "count." There must be enough on line 35a to pay those fees without the amounts from line 28 or line 30.
@xmasbaby0 @Critter-3 while it makes perfect sense that Lines 28 and 30 "should not count", where did TT post that in their FAQs or elsewhere on their website?
This is not listed on the TT FAQ ... it is a bank prerequisite this year so if the option to use the refund processing service was not presented to you in the FILE tab then you are not eligible to use it.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
doug1953cp
New Member
MattZwolinski
New Member
richardm75
New Member
ahelmers1411
New Member
ngrav4
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.