@saa1
two separate paths - which one reflects what you did?
1) you paid your turbo tax fees with a credit/ debit card. if yes, then the IRS sent the refund directly to your Bank
2) you requested that the fees be netted out of your refund. if yes, then the IRS sent the refund to Green Dot Bank / SBTPG and they took the fees out of the refund. Then they were to send the remaining refund to your Bank.
Turbo Tax never had the money under either path,