saa1
Level 1

Haven't Received Federal Return

I never received my Federal tax return. I've checked with the IRS and they claim that my refund was already sent (months ago now). However, the funds were never received by my bank.

 

As TurboTax provides this is as the only support option, I must ask here to see if there is some reason that TurboTax would hold my Federal tax return. My bank information is correct, as I've already received both of my state tax returns.

 

What is the process for receiving my refund if the issue is that TurboTax simply never sent it to me? All help is appreciated.