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Level 2

Question

Desktop software says pending, email says rejected.

Forum|Forum|3 years ago
February 26, 2023
2 replies
0 views

Im using desktop software.

I got rejected and want to fix it. problem is the DESKTOP software keeps saying pending. never has it changed to rejected. How do I get DESKTOP software to relize its rejected?

Issue was a typo on SS number. Im ready to fix but DESKTOP software keeps saying pending, (after days of waiting)

I have filed both FED/STATE and paid the State filing fee. If I start over the taxes I can not file electronic as I have already used my 5 free federal (with this rejected one) and then I have paid the state fee but got nothing for the fee paid.

How do I file electronic both Fed and State under the desktop software with out buying another electronic filing fee? (remember I already filed 5 Fed returns, kids used the software too) AGAIN I AM NOT DOING ONLINE I AM USING DESKTOP SOFTWARE.

Why will the software not acknowledge the rejected Fed return?

Kevin

Level 15

Please follow the instructions here to fix the rejection.

If you are still having trouble, please click here to speak with us by phone to look into this further.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 2

Hi Kevin, I'm in same boat as you. Did you resolve the Desktop issue? The link says it's for the online version.

Thanks, Mike

Level 2

yes and no

I ended up rekeying the whole thing. it never allowed me to 'correct '

re-filed and accepted.

Kevin

Level 2

Thanks Kevin, I'm going to mail it in.