Cant access getmyrefund

[TomHanx]

Getmyrefund page out of nowhere started telling me today that my information isn't correct and I have been using it to check the status of my refund daily since February 17th. Does anyone know why or how to fix This? 

[SweetieJean]

The Where's My Refund site has been erratic and unreliable.  But if TT told you the IRS Accepted your filing for processing, then the government has it.  (Approved is a later step, but TT receives no further updates once Accepted.)  Contacting the IRS will not help, and it has implored taxpayers not to call them.  Lots of other folks are still waiting, so please continue to be patient.  Also see:

The IRS is under serious stress — what does that mean for your refund? (msn.com)

What led to IRS backlog: ‘Thin workforce,’ new pandemic relief programs | Federal News Network