Can't print or even download a .tax file, can't change the file type either

[Little Alf]

Let me explain a little more.  The tax form is ready to file, but I cannot look at the finished file.  When I click on the button to view returns, it opens another window and says to wait.  I've been waiting 2 days.  Of course, it shuts the window in 15 minutes or so and I have to start over again on the filing part.

[MichelleLO]

If you are using TurboTax Online, please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser.

@Little Alf