What does "Your tax return is still being processed. A refund date will be provided when available." Exactly mean?

[smitty152473]

So did you get yours deposited? And does it say on the wmr site.....Your return is still being processed and a refund date will be given when available???? An update would be greatly appreciated!!!! Thanks. And I think this year gonna file with a accountant somewhere as this is yr 9 with tt that I've had no issues and usually gotten within 2 wks max. Honestly do you think that it was tt software that screwed us into having to wait longer? As the people at irs said no issues wrong with refund that they could see and that it was sent to return department and would be 10 weeks. And if I didnt hear by then.....call back. 1st time it only took me an hr and 43 minutes the first time to get throught.....FRUSTRATED!!!!!

[smitty152473]

Any luck with your taxes bud? Alot of people here saying that they have been deposits in bank or paper checks and wmr site still reading...your refund is still being processed and a refund date will be given when available.  Lmk please as the 22nd of April is my 10 weeks and if nothing by then......IRS says to call back.  Because I can get through. Just when it tells you to put in social security number......DON'T!! Put in your employer Identification number and you will get through. Only took me 1 hr and 43 minutes.  Let the tt community know please. Thank you.  

[smitty152473]

The irs automated line. But when prompted to put in social security number....Don't. Use your employee Identification number and you will get through. You'll just wait. I got through several times and had wait times of an hr and 43 mins. 

[smitty152473]

No you can get through. When using automated system...When it comes to putting your social security number dont. Put your employee Identification number in and you will get through. Be prepared to wait. Took me 1 hr and 43 mins. 

[smitty152473]

The 1040 number. When using automated phone don't put in your social security number put in your employee Identification number and you will get through. Be prepared to wait. 

[Felischap]

@smitty152473  where do you find the ein? My taxes don't have it listed. 

[smitty152473]

Yes it will be on your w2s. On top a will be your social security number. B on top right will be your employer Identification number. Should be a 9 digit number.  

[Josephmiblake40]

I I filed my taxes February 14th and still it says processing. What can I do about it?

[mesquitebean]

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@ Josephmiblake40 wrote:

I I filed my taxes February 14th and still it says processing. What can I do about it?

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Generally nothing but wait.  I presume you are referring to the IRS WMR tool.    You could phone the IRS to see if they can tell you anything about a reason for the delay, but they are very hard to reach.  If the WMR tool uses the term "still",  then that means they are likely undertaking a manual review for some reason.  Sometimes they send a letter asking for more info or to identity verify, etc.

If you have an economic hardship, you could contact the IRS Taxpayer Advocate Service for your state.  More info on that below.

IRS:  800-829-1040 (7AM-7 PM local time) Monday-Friday

When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.

• First choose your language.  Then listen to each menu before making the selection.
• Then press 2 for "personal income tax".
• Then press 1 for "form, tax history, or payment".  
• Then press 3 "for all other questions."
• Then press 2 "for all other questions." 
• It may then ask for your SSN, but do not enter it.  Just wait.    If it asks for SSN a second time, still do not enter it.
• Then it will get "tired", and you'll get another menu.  Choose 2 for "personal".
• Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
• I usually use a speakerphone so I can work on something else while waiting.

If you continue to have no luck reaching the IRS, you can try contacting the IRS Taxpayer Advocate Service for your area.    They are especially prone to help if you have an economic hardship, or if there have been continued delays with lack of info from the IRS.    At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.    If the Taxpayer Advocate can't/won't help you, ask them to transfer you to an an IRS agent.  A couple of users reported that at least for them, that was a backdoor route to the IRS.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

[Cmeshine2]

How did you reach them? I tried calling but keep only going to where's my refund option. It's been over 8 weeks since tax forms have been received.

[smitty152473]

You have to call automated line. Go through steps and when it tells you to put in your social security number....Don't.  Put in your employer Identification number instead. And after holding for me 40 mins then another 55 after they transferred me to the return department. That's where almost 6-7 million returns are as they are understaffed and backlogged. And if you filed the earned income credit or stimulus or child care credit they need to be done MANUALLY.  So we all wait. Thanks tt for that. 

[Pinkiedoo24]

I'm replying to the one who filed 2/14, I filed 2/17 and like you I haven't received anything either!!

[djkla]

I am wondering the same, if it was Intuit Turbotax that messed up the return. I used the Free File system and thought to trust Intuit, but they for some reason used the 1040-SR form, which, while I turned 66 since last filing, I had never used. Could that have thrown up a flag, along with the Stimulus Recovery Money having to be included with filing 2020 to get it?

Wasting away in MargaritaVille.

[Arryona1995]

I still have not received my 2019 refund it started processing in October then it stop but I received my 2020 return how did I get 2020 and I'm still waiting on 2019 I don't understand it if it been accepted why i dont have it Turbo Tax what happen to 2019 nothing is being said about it .Should I do my 2019 over do they really have it 2020 came so fast I'm still waiting on 2019 

[lauracicetti]

I NEED HELP PLEASE.. MY PREVIOUS EMPLOYER (2020/1099 - CONTRACTOR) REFUSES TO PROVIDE ME WITH MY 1099 FOR 2020. I CANNOT COMPLETE MY TAXES, APPLY FOR UNEMPLOYMENT AND MY SON CANNOT COMPLETE HIS FASFA/PELL GRANT APPLICATION.  HE IS A SENIOR AT FAU AND IN HIS FINAL SEMESTER. WHAT DO I DO?   MY EMPLOYER OWNS A MOVING BROKERAGE FIRM AND TOLD ME " ID RATHER BURN 10K IN FRONT OF YOU THEN PROVIDE YOU WITH ANY FORMS/ PROOF OF INCOME NEEDED FOR YOUR TAXES OR SONS TUITION ASSISTANCE."   THE IRS HAS NO CLUE WHAT I SHLD DO...I'VE SPOKEN TO 2 REPS NOR CAN THEY GUIDE ME WHERE/WHICH DEPARTMENT I SHLD CONTACT. ANYONE., PLEASE HELP.  I WELCOME ANY & ALL. RESPONSES. 

[email address removed]

• THANK YOU VERY MUCH