Amending State return before receiving refund because I owe

[Jersey Skier]

I already filed 2020 federal, NJ and NY returns. All were accepted. NY sent a letter that our income allocation between NY and NJ is incorrect. I made the changes to properly amend the two states in Turbotax and the forms now look correct. The form states $1000 due.  However Turbotax assumes I received a $7000 refund from NY already. We received nothing even though the original NY form said we should get back the $7000. In reality we owe NY another $1000, in addition to our $7000 withheld.

How do I get around the fact that Turbotax wants me to Direct Deposit $8000 instead of the $1000 we actually still owe?

[Jersey Skier]

Since this question doesn't get answered is there a way to contact Turbotax for an answer?

[Jersey Skier]

This Forum is a great way to get the answers you need ASAP. 

[Jersey Skier]

At least I get 100 points every time I post. Too bad I can't use these magic points to do anything.