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Amend Return Status stopped showing up

What does this mean?

Today I went IRS website to check the status of my amended return for 2019.
And the system now says that the information doesn’t match their records!!!

 

The ps few months I had this message show up:

 

"Your amended return was received on May 26, 2020. However, it has not been processed. We apologize for any inconvenience.

Please call [phone number removed], extension 623, between the hours of 7 a.m. and 7 p.m., Monday through Friday. You will need a copy of your amended return."

 

I tried to call the number before every month with the extension they provided, but they always answered with the same thing just basically wait... if you don’t receive anything call next month

Does it mean it’s finally processed?

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2 Replies
Vianca1994c
Returning Member

Amend Return Status stopped showing up

i had a Amended return supposedly recieved November 2020 Yet i never got it ,? its been Exactly 60Days an I still dont have my 2020 Return 

Katina S
Intuit Alumni

Amend Return Status stopped showing up

@josefquinones The phone number provided in your letter is the best number to continue to contact for the most accurate and up to date information.

 

@Vianca1994c Here is where you can check the status of your amended return.

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