Amend a federal return and shows zero then all bombed

[haitsong]

I have a federal return to amend, there is additional refund, however, i have not filed yet.

I clicked amend return again (by mistake), now all shows zero, suggesting nothing to amend, and also state return is messed up as it needs federal filing together.

[haitsong]

The federal amendment has yet to be filed, this is first ever amendment + the state tax to be filed (never-filed).

Can turbotax detect the amendment to federal tax did not file yet? it now shows zero - which is wrong, while my state is also waiting to file.

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service