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Cory Van Sloten
New Member

Access is Denied

When attempting to log in to TurboTax, I receive the message Access is Denied. Not sure why...

posted
‎January 8, 2024 12:29 PM
last updated ‎February 10, 2026 2:12 AM
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CatinaT1
Employee Tax Expert
Employee Tax Expert

Access is Denied

Can you give us more information? Desktop or online? 

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‎January 8, 2024 1:16 PM
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Cory Van Sloten
New Member

Access is Denied

Online

‎January 8, 2024 1:59 PM
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CatinaT1
Employee Tax Expert
Employee Tax Expert

Access is Denied

It sounds like you are may be entering the wrong user name or password. If not, try clearing your cache and cookies on your browser, or using a different browser all together.

 

If you still have problems, call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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‎January 8, 2024 2:43 PM
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CJMB
New Member

Access is Denied

Have you used TurboTax Offline lately?

‎October 11, 2024 4:37 PM
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