My tax return was rejected due to needing to complete an interview question regarding Form 1095-A. The resolve is to update TurboTax by visiting the Support Site, however, I'm not locating where I can update TurboTax. I currently use the CD version of TurboTax. Please advise how to update so I can complete the interview question and refile. Thank you.
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I think you should be able to log into Turbotax online and either download the update or just finish your tax return there online. Are you using an old CD? Are you filing with the free edition?
To enter your Form 1095-A -
Or enter 1095-a in the Search box located in the upper right of the program screen. Click on Jump to 1095-a
To update the desktop software, click on Online at the top of the program screen. Click on Check for Updates
I'm using TurboTax Premier for Tax Year DC . Purchased at Office Depot.
I've already entered in all of the information on Form 1095-A and checked for software updates, however, this is the message I'm receiving which is causing my return to be rejected.
Action Needed: Important Information About Your Federal Tax Return
On February 20 or later, your tax return will include an updated interview question regarding Form 1095-A, Health Insurance Marketplace Statement. Please pay careful attention if any of your dependents are filing a separate tax return. The household income is part of the calculation for the Premier Tax Credit.
What do I do now?
If you're using a CD or downloaded version of TurboTax:
On or after February 20th, update TurboTax (visit our Support Site if you need help updating). Please review answers under the topic of the Affordable Care Act (1095-A) in the Deduction & Credits Section. Make any corrections if prompted.
I've gone through the entire 1095-A form and I keep receiving the message that I've completed everything but then the return gets rejected from the IRS.
@kkdixon06 Delete the Form 1095-A and re-enter manually.
Verify that you software is at the latest release. See this TurboTax support FAQ for how to verify - https://ttlc.intuit.com/community/updating/help/verify-turbotax-for-windows-basic-deluxe-premier-or-...
If you are at the latest release and you are still being rejected after deleting and re-entering the 1095-A, then try a manual update. See this TurboTax support FAQ for manual update on a Windows based PC - https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...
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