turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

CONFUSEDBYTAXES
Returning Member

Proof of filing desktop when computer is unavailable?

I need to prove date of filing from desktop TurboTax. However I no longer have access to the PDFs or the computer I used to file. Audit defense says I can call TurboTax generate the proof however all the phone numbers I have tried have not gotten me to a live person yet. Is there a way to ask this question or a different number?

 

Thanks!!

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies

Proof of filing desktop when computer is unavailable?

When you e-file a federal tax return TurboTax sends you two emails.  The first email has the date and time the tax return was transmitted and the second email has the date the IRS either Accepted or Rejected your federal tax return.  Look in your email account and also check the junk or spam folders of the account.

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Proof of filing desktop when computer is unavailable?

proof of filing comes from the dates shown on your records with the IRS in your online account there.

 

An IRS transcript should be sufficient.

@CONFUSEDBYTAXES 

CONFUSEDBYTAXES
Returning Member

Proof of filing desktop when computer is unavailable?

Excellent response, thank you. I found those emails. But it does not have the MCN (?) number?

Proof of filing desktop when computer is unavailable?


@CONFUSEDBYTAXES wrote:

Excellent response, thank you. I found those emails. But it does not have the MCN (?) number?


The MCN would only be available from TurboTax support.  No document provided by TurboTax that would be included with your tax return would have that number.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question