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bhupinder18
Returning Member

Product refund - Billing issue

Hello,

 

I need help with billing issue. 

 

I had purchased Turbotax premier twice and reuqested for a refund for the unused return through the online form.

 

I just tracked it using the case id and saw that my case was closed. I didn't receive any confirmation or amy info on my refund. Can anyone please help me? My case ID is [phone number removed]

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3 Replies

Product refund - Billing issue

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
earl253
Returning Member

Product refund - Billing issue

I am requesting the 68 dollar charge be removed because I do not want the Turbo Tax Max I hit the button by mistake. My correct bill should read $209 for Turbo Tax premium 

$23.95 tax

total $232.96

Thank you,

Kenneth Weaver

Product refund - Billing issue

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