Product refund - Billing issue

Forum|Forum|3 years ago
March 15, 2023
2 replies
4 views

Hello,

I need help with billing issue.

I had purchased Turbotax premier twice and reuqested for a refund for the unused return through the online form.

I just tracked it using the case id and saw that my case was closed. I didn't receive any confirmation or amy info on my refund. Can anyone please help me? My case ID is [phone number removed]

TurboTax Premier Online

xmasbaby0

Level 15

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

earl253

Level 2

I am requesting the 68 dollar charge be removed because I do not want the Turbo Tax Max I hit the button by mistake. My correct bill should read $209 for Turbo Tax premium

$23.95 tax

total $232.96

Thank you,

Kenneth Weaver