print

Forum|Forum|6 years ago
August 3, 2019
3 replies
23 views

I completed yand submitted my federal and state returns in April but I did not print them. Today I went back to Turborax online. but to print both returns but I an unable to do it. Turbo tax thinks I'm starting a new return. Help. Al [PII removed]

DoninGA

Level 15

You have to sign onto your 2018 online account using the exact same user ID you used to create the 2018 online account.

Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2018 account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

To access your current or prior year tax returns sign onto the TurboTax website with the user ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

jkm90-1

Level 2

I can not print my returns . It sounds a gong and stops.

jkm90-1

Level 2

I am computer illiterate. I want to press PRINT RETURNS and pull out the copies.

bradusday101203

Level 2

I have been unable to sign back into print my 2019 return and voucher to make my payment to the IRS. I have the user name and password. Have changed my password, entered the 6 digit code that has been sent to my phone several times and it just keeps circling back to the sign in screen. Is there and issue with Turbo Tax at this time? I am just need to print my return and make the payment due to the IRS. Please advise ASAP

CassLO

Level 11

@bradusday101203 You may need to get back into your account and use the Print Center, to print the most recent copy of your return. It sometimes takes time for the updated return to show on your tax homepage. Please see the directions below:

Log into your account
This should bring you to your 2018 Tax Homepage
Scroll down on the page until you see “Your tax returns & documents” (expand this if necessary)
Click "Add a State” on the left-hand side of the screen underneath where it shows your return status (this just gets you back in)
This should bring you back to your tax return homepage
On the left-hand side of your screen, you should see an option for Tax Tools and a drop-down menu
Select Print Center from the menu
Click on Print, Save, or Preview this years return
Follow the prompts and you will be able to download and print the return.

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k7j137kk

Level 2

I need to print my state tax

EbonyL122824

Level 9

Follow the troubleshooting steps in this TurboTax FAQ for assistance with printing your tax returns. If you need further assistance, contact customer support here.

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