After you file

I have been unable to sign back into print my 2019 return and voucher to make my payment to the IRS.  I have the user name and password.  Have changed my password, entered the 6 digit code that has been sent to my phone several times and it just keeps circling back to the sign in screen.  Is there and issue with Turbo Tax at this time? I am just need to print my return and make the payment due to the IRS.  Please advise ASAP