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Please see the information given in the below article, hopefully it can provide you with some insight as to why your actual refund amount is less than your expected refund amount.
I did not receive my total refund last year, and i'm not sure what steps to take. I $4600+ i think and was expecting $5100+
@deremos1 No one at TurboTax knows what happened with your refund. The IRS/state do not give any information to TurboTax after you file. Only the IRS or state can tell you why your refund was reduced. Which one was less----federal or state?
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