Please return my money Turbotax

Forum|Forum|7 months ago
October 17, 2025
1 reply
0 views

Turbotax took nearly $230 from my bank for a tax return it never filed. I used HR Block (which only cost me $39, by the way). I have asked for a refund both over the phone and through the website and neither resolved the issue.

This isn't a customer satisfaction issue. This is outright THEFT. Please return my money.

xmasbaby0

Level 15

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

DukestakeAuthor

Level 2

As stated above, I've been through all the customer service channels. This is more an attempt to warn future victims that Turbotax will take your money without services being rendered.