Go by the date when it is available on Where's My Refund. TurboTax has no control over the processing of your return or the release of your refund.
Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?
Why do some refunds take longer than others?
What if my IRS refund is taking longer than 21 days?
For the 5 Days Early option, you should get an email from TurboTax when your refund is on its way.
For more information click on the link below
5 Days Early Option
If you don't get your deposit, there is a few reasons why that might happen.
- Your refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset?
- Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing your refund 5 days ahead of when the IRS would have deposited your refund.
- The IRS didn't give Intuit 5 or more days of notice in advance. This stopped Intuit from meeting the 5 days early expectations.
If TurboTax is unable to deliver the refund 5 days early, your order will be canceled and you won't be charged the 5-Day Early fee. You will receive a follow-up email with a refund and timing update, and if any cancellation is applicable.
If you don’t receive an update email or an automatic refund (if applicable) within a few days, you can contact TurboTax Customer Support by clicking the link below.
TurboTax Phone Number
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