Order number: IEFEC25W44915326

[klemmonds65]

I received an email stating my refund check was mailed to me.  But on the order I see an old AZ address.  I was not aware of any other refunds due to me.  How do I make sure if a check did get sent out that it comes to my current address of 657 E Wheat Rd, Vineland, NJ  08360.

[VolvoGirl]

Any checks would go to the address on your tax return.   What refund(s) are you expecting?  Federal or state or for Turbo Tax fees?   Are you expecting any Direct Deposit?   If your refund couldn’t be deposited they will mail a check.   

[klemmonds65]

I've received all my refunds for 2024.  I'm not sure which they are referring to at all.

[mesquitebean]

@ klemmonds65 

Who was the email from?

Have you ever paid any TurboTax fees out of your Federal refund?

Also, be aware that this is a public Internet forum. You should not post personal information here.   You can edit your original question to remove your personal info.   To do that click the tiny blue 3-dot icon just to the right of your question, and in the dropdown choose EDIT.

[klemmonds65]

Yes I have

[mesquitebean]

This is a user community forum, so we don't know who sent you the check or anything account-specific, and we don't know if it is for 2024 or a prior year.  And we also don't know if it is an income tax refund (Federal or state) or a product refund.  You didn't mention who sent you the email, such as if it was from Intuit/TurboTax or from a third-party company SBTPG, who is involved when TurboTax fees are paid out of the Federal refund.

In short, this can't be resolved in this forum.   The first thing I'd try to find out is why there is a check in the first place and why was it using an old address.   Here's how to phone the folks at TurboTax Support.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632