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mylegokidsalsman
Returning Member

Never received my confirmed refund payment. Payment was confirmed to be deducted from my refund.

Payment was confirmed to be deducted from my tax refund . Refund amount of 2,000 was confirmed to be electronically deposited into my bank account. As of today 8/19/2019 It has not been applied. There's no funds for TurboTax to possess from my bank account. This was not the agreement. IRS has confirmed it's still processing .

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4 Replies

Never received my confirmed refund payment. Payment was confirmed to be deducted from my refund.

The dates for receiving a tax refund after it has been accepted by the IRS are only estimates based on the IRS target of issuing a tax refund after 21 days from the date it was accepted by the IRS. This is a target only and not a guarantee.
After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

See this TurboTax support FAQ for payment of the TurboTax account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...

 

Never received my confirmed refund payment. Payment was confirmed to be deducted from my refund.

Actually you did agree to let TT take the payment from you if your refund takes too long.  When you requested refund processing you agreed to allow TT to take the fees from your account if the IRS takes too long to issue your refund or if for some reason the IRS offsets your refund.

 

 

TURBOTAX TOOK MONEY OUT OF MY BANK ACCOUNT

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Never received my confirmed refund payment. Payment was confirmed to be deducted from my refund.

I have a confirm date for my taxes and I didn't get it 

LakeyaLO
Intuit Alumni

Never received my confirmed refund payment. Payment was confirmed to be deducted from my refund.

Please click the link below for information on contacting the IRS.

Solved: I still haven't received my federal tax return ...

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