never again I have not got my refund advance

[Louie92]

Am i the only one when they tell you oh i see here you did not file for a advance when i clearly did i know i did i have not got my advance My fed tax got accepted monday morning at 11 its thursday 5Am almsot 6 and nothing #Turbo the scammers ! 

[MichelleLO]

We have received reports of a number of customers not receiving their Refund Advance after the IRS accepted their return. This experience is under investigation and we hope to have more information very soon. Thank you for your patience, we apologize for the inconvenience.