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Sorry---the "Live" experts do not provide help with amending past year returns. If you used TurboTax for your past year return, you will have to amend it yourself.
See this TurboTax support FAQ for amending a tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-change-correct-return-a...
Going forward for 2023's return:
Do not file a tax return without ALL of your income documents; you must include every 2023 W-2 on the same tax return. Employers have until the end of January to issue W-2’s. Wait until you have all of your W-2’s. Clients, schools, Social Security, healthcare.gov, banks and other financial institutions may not have tax documents available until late January/early February. ALL of your tax documents must be entered on the same Form 1040; do not file unless you have entered everything.
You may also get your W2 information not included in your original return by requesting a transcript or copy of Form W-2, Wage and Tax Statement, from the IRS. Please read this link for further information on how to request this. You will need this information to prepare your amended return.
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