What steps did you take to pay the state?
You cannot pay the state from a federal refund, so if you made that mistake you will need to pay the state now.
You must pay your state tax due using the state’s preferred method of receiving payment. For most states that will be by making a payment to the state’s own tax website, or by mailing a check or money order.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-rev...
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