turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

uzhao
New Member

My federal refund status is "take action"

I haven't receive my federal refund for about 20 days. And I check my status is "take action" without any further instruction. Shall I just wait or is there anything I can do?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
Michelena
New Member

My federal refund status is "take action"

If there is a code 1541, it just means that there may be a backlog with the IRS, but I have included some additional information that may help with your issue.

1541 is an an internal code that the IRS uses to identify returns that have been "Delayed". That doesn't mean there is something wrong with your return, it could simply be that the IRS has an overflow of returns at this time and is behind schedule on issues refunds. There are different reasons accounting for the 1541 reference number.

To be absolutely sure on the status of your refund, I would recommend to, in the following order:
1) Contact the Turbo Tax phone support and ask them to look into the status of your refund.

To get the correct telephone number for your particular question at the time that you call, go to https://support.turbotax.intuit.com/contact/ during the hours that support is open (see below).
•Select the platform and edition of the TurboTax product you are using. Type your question in the "Ask your question" box, then click Continue.
•On the next screen, click Call.
•Enter your contact information and click "Get Phone Number."
•The next screen will give you a telephone number to call and an incident number.

2) Navigating to the IRS website's page Where's My Refund?

3) Use the TurboTax Refund Tracker, which projects an estimated date range on when you can expect your refund, based on other TurboTax customers who have already received their refunds.

4) Contact the IRS directly mention the reference the code 1541 to them.

View solution in original post

1 Reply
Michelena
New Member

My federal refund status is "take action"

If there is a code 1541, it just means that there may be a backlog with the IRS, but I have included some additional information that may help with your issue.

1541 is an an internal code that the IRS uses to identify returns that have been "Delayed". That doesn't mean there is something wrong with your return, it could simply be that the IRS has an overflow of returns at this time and is behind schedule on issues refunds. There are different reasons accounting for the 1541 reference number.

To be absolutely sure on the status of your refund, I would recommend to, in the following order:
1) Contact the Turbo Tax phone support and ask them to look into the status of your refund.

To get the correct telephone number for your particular question at the time that you call, go to https://support.turbotax.intuit.com/contact/ during the hours that support is open (see below).
•Select the platform and edition of the TurboTax product you are using. Type your question in the "Ask your question" box, then click Continue.
•On the next screen, click Call.
•Enter your contact information and click "Get Phone Number."
•The next screen will give you a telephone number to call and an incident number.

2) Navigating to the IRS website's page Where's My Refund?

3) Use the TurboTax Refund Tracker, which projects an estimated date range on when you can expect your refund, based on other TurboTax customers who have already received their refunds.

4) Contact the IRS directly mention the reference the code 1541 to them.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question