Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
miguelmendezz23
New Member

My credit card was charge twice. please refund it back.

I use my visa and for some reason it was not processing at turbo and I used it twice and was charge at my bank twice.  Then I paid with my american express and it when through. please refund the first two charges back to my bank
1 Reply
DoninGA
Level 15

My credit card was charge twice. please refund it back.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~