@ norenkat asked: "My account doesn't have a documents menu option to download past tax returns...any ideas?"
When you log into TurboTax for the first time this year, you may not yet have the Tax Home tab and Documents tab visible in the left menu column. If those tabs are not there, then you may have to first proceed a little further by answering some preliminary screens and likely need to choose a 2020 product to get them to appear (you are not obligated to use it.) Once you continue far enough to have those tabs appear in the left menu column, here are a couple of ways to get to the prior returns:
You can click on Documents in the left menu and then a dropdown list of years should appear. Choose the year, and then way off to the right of the screen, you should see a link to download the PDF. If that didn't work, here's another method:
Go to the Tax Home. Scroll down the Tax Home page to the section "Your Tax Returns & Documents." Expand that section and choose the tax year you want. Then you can choose to "Download/print the PDF", or if you just need the 2019 AGI, then once you choose 2019 there should be a link to "View adjusted gross income (AGI.)"
If you do all that, but there's no evidence of prior returns in that section "Your Tax Returns & Documents", then you likely have multiple accounts and signed into the wrong one. If that's your situation, we can tell you how to look for multiple accounts.
