Why cant i get my 2015 tax returns to appear

123bahama · ‎May 31, 2019

i used turbotax last year and my 2015 taxes are not showing up

Kat · ‎May 31, 2019

Most users who experience this issue have more than one TurboTax account and don't realize it. In order to access your 2015 return (and transfer into into your 2016 return), you must use the EXACT account (same username and password) that you used for 2015. To see if you may have more than one TT account, use the info below.

https://ttlc.intuit.com/replies/3302270

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

View solution in original post

Kat · ‎May 31, 2019

Most users who experience this issue have more than one TurboTax account and don't realize it. In order to access your 2015 return (and transfer into into your 2016 return), you must use the EXACT account (same username and password) that you used for 2015. To see if you may have more than one TT account, use the info below.

https://ttlc.intuit.com/replies/3302270

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***