turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Missing part of my refund from "TPG PRODUCTS SBTPG LLC"

I received my federal refund earlier today and it’s approximately missing $124 after all the fees and such from TurboTax. I’d like the rest of my refund immediately. I saw multiple stories recounting the same exact issue of missing funds and that TurboTax is working on refunding everyone affected. Initially one that I saw that was posted on feb 19th a specialist responded saying all affected we would get the rest of our refund within 24-48 hours. Well I haven’t seen the rest of my refund yet please send me the rest of my money ASAP. I’ve been a loyal customer for years and this has never happened. 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

Missing part of my refund from "TPG PRODUCTS SBTPG LLC"

If this issue isn’t resolved immediately I will have my lawyers involved and open a case. 

MoniqueLO_
Intuit Alumni

Missing part of my refund from "TPG PRODUCTS SBTPG LLC"

Please see this Help Article for possible reasons as to why your refund was less than expected.  

 

You will need to contact TPG for information regarding your refund. They are one who handles your refund if you elect to pay your fees with your refund. You can also check out this TPG Refund Tracker to check on your refund.

@Amahdi 
 

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question