Login trouble

I am using a computer. We do have google chrome. I go to login and put in everything correctly. I hit Sign In. It takes me back to login. Its a repeat cycle. Is there something that needs to be updated more? What am i missing so i can go into my account and print my return from my HP computer.

Thank you

posted

You may need to switch browsers. Clear the cache and delete the cookies on your computer, open a new browser, and then try to sign back in again. Have you tried using Internet Explorer or Firefox?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"