3582109
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

miles1
New Member

Link to my prior return disappears when I try access them on any browser I have including mobile... How can get it?

Link to Documents disappear when page finishes loading!
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
MarilynG1
Expert Alumni

Link to my prior return disappears when I try access them on any browser I have including mobile... How can get it?

Maybe you're not Signing In with the same account you used for your 2023 return.  If you think this might apply, here's more info on How to Access a Prior Year Return, with a link to find all your accounts.

 

When you click on 2023 on the home page under 'My Tax Returns and Documents' you may need to scroll down and click on 'Add a State' to get back into your 2023 return.

 

@miles1 

 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question