Just wanting to know why is my w-2 taking so long to be send through

[howyoulive]

I already took a picture of my w-2 is has been saying almost done forever

[Critter]

Requirements to successfully import your W-2 directly from your employer

• Your payroll provider needs to be a TurboTax Import Partner (we determine this by your employer's EIN)
• Your W-2 must be available for import – most are ready by February 1, and some are disabled after the April filing deadline
• We'll need the Box 1 amount from your W-2
• You can also use the YTD (Year to Date) gross income from your year-end paystub. More info
• In some cases, we'll need the Box d Control Number from your W-2, but only if your payroll provider requires this for the import (not all of them do).

If you're unable to import directly from your employer, you'll have a chance to snap a picture of your W-2 using your smart phone camera.

Let's import your W-2!

1. Open (continue) your return in TurboTax if you don't already have it open.
2. Inside TurboTax, search for W-2 (upper- or lower case, with or without the dash) and then click the "Jump to" link in the search results.
3. A  W-2 screen will open. On this screen you can add, edit or delete as necessary.
4. Enter the 9-digit Employer ID Number from your W-2, click Continue, and follow the onscreen instructions to import your W-2.
5. If you're unable to import directly from your employer, you will then get an option to snap a picture of your W-2.

If you don't have your employer's EIN or would prefer to skip the import options, you can open a screen to manually enter the info from your W-2 instead.

Related Information:

• Will I be able to import my W-2 before I get it in the mail?
• How do I find my Employer Identification Number (EIN)?
• Why can't I import my W-2?
• Why did my refund drop when I entered another W-2?
• How do I take a picture of my W-2 in TurboTax Online?
• How do I take a picture of my W-2 in the mobile app?

[xmasbaby0]

If you have that W-2 in your hand and you are "waiting forever" why don't you just key in the information instead and be done instead of fighting all afternoon with the technology? 

[Meg420]

When I upload my w2. It takes a while to process. It was on the "almost done" screen for awhile. Does it normally take this long? 

[Critter]

Probably something to do with your browser, cookies or an overactive antivirus program.  Give up and take a minute to enter it manually.

[21farms]

because when i enter the information manually, turbotax keeps asking me to review it even though i have checked it multiple, multiple times

[DaraLO]

@21farms Please sign out of your account, then clear your browser's cache and cookies. Sign back into your account and check if will allow you to proceed past this section. If this does not resolve the issue, try using a different browser (for example, if you're using Chrome, try using Firefox instead).

If the issue persists, please give us a cal.  The following TurboTax FAQ will assist you with connecting with the right person to get the help you need:  What is the TurboTax phone number?