Its been 5 months since my return was accepted and I haven't seen my federal return. How can I track this down.

[tsorensen001]

My federal return was accepted on 2/11/2020 and was set for direct deposit. I have not seen this deposit yet and its mid July now.

[bluedeb · Accepted solution]

Once your return has been accepted, TurboTax no longer gets any information from the IRS.  Only the IRS will know when you will receive your refund.

You can check the IRS website, Where's My Refund, for information on your Federal refund.

https://www.irs.gov/refunds

[tsorensen001]

Do you think I haven't tried that? I'm looking for a way to contact the IRS because I'm not able to get a status on my return. 

[DoninGA · Accepted solution]

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@tsorensen001 wrote:

Do you think I haven't tried that? I'm looking for a way to contact the IRS because I'm not able to get a status on my return. 

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Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

[tsorensen001]

Thank you. I've been trying this and I get to about 39 minutes on hold then the line hangs up. I'm going to keep trying. 

[Flaco1]

Same with mine , was accepted o 01/27 still waiting, no answer on IRS phone line

[Anonymous]

i would suggest calling. if I were you any info that the IRS website would provide would still have me calling a live IRS agent.

If 12 weeks have elapsed and you have not received your refund, call 866-464-2050