turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

It's been 4 months and I still haven't received my federal return.

Okay so I had to file my return by mail and this was back in February. I received my state two months later but still don't have my federal and the IRS sight isn't helping because it 'can't find my information'.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

It's been 4 months and I still haven't received my federal return.

Maybe you mailed it to the wrong place?  I would mail them another copy.  It doesn't show up here? IRS Where's my refund     <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds/">https://www.irs.gov/refunds/</a>

It's been 4 months and I still haven't received my federal return.

For future refence, when mailing things to the IRS or State, it's a good idea to mail by a method that has tracking such as Priority Mail or certified return receipt.  Then you will know if/when it was received and also have proof of mailing.  Plus the P.O. tends to handle those items more carefully.

Be sure you are entering the correct info at the IRS "Where's My Refund" site--refund amount, filing status, SSN.  Look at your actual return to get the Federal refund amount.

      If you filed a Form 1040, the Refund Amount is shown on Line 76a.
      If you filed a Form 1040A, the Refund Amount is shown on Line 48a.
      If you filed a Form 1040EZ, the Refund Amount is shown on Line 13a.

If that tool still doesn't find your return, you could call the IRS to see if they can find it by looking you up by another method.

IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.
 
First choose your language. Press 1 for English.

    Then do not choose the first choice re: "Refund", or it will send you to an automated phone line.
    Instead, press 2 for "personal income tax".
    Then press 1 for "form, tax history, or payment". 
    Then press 3 "for all other questions."
    Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.

I usually use a speakerphone so I can work on something else while waiting.


message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies