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If you qualify you should be using the Freedom Edition instead of a paid version of TurboTax. You will need to start a different account and different user ID to use this version but it will be free if you qualify. And you will unfortunately have to start over in this version.
You qualify if your income was $34,000 or less, or $66,000 or less if active duty military, or if you qualify for Earned Income Credit
https://turbotax.intuit.com/taxfreedom/
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