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cdateeth
New Member

Is anyone having trouble accessing their taxes for review?

 
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3 Replies
CatinaT1
Employee Tax Expert

Is anyone having trouble accessing their taxes for review?

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

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cdateeth
New Member

Is anyone having trouble accessing their taxes for review?

Hello, 

Thank you for replying. I placed all of my information into my account but I had to stop during my State taxes. Now when I return to review/edit it only “circles” on the page and my information does not come through. I can not get into my taxes now to finish. 
Please help! 

CatinaT1
Employee Tax Expert

Is anyone having trouble accessing their taxes for review?

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

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