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dcstjoe
Returning Member

IRS says Taxes not filed , UpDated

hello all , I filed my Taxes both Federal and NJ State on 2/12/2021 both accepted on 2/13/2021 , i have already received my state refund but my federal says it has not been filed yet on the IRS web site , what could be the cause ? is it because of the snafu with the 600 stimulus that TT dropped the ball on ? also the IRS site says there is no info for the most recent stimulus 

when i look at my abstract on the IRS site it says the 600 ( which would have been 1800 for my family ) was returned to the IRS 

what's the deal Turbo Tax ? i paid for your service and feel i am being ripped off . 

this is the last year after many that i will use and pay you for shoddy service 

 

UpDate : after waiting over a month the IRS says they have Finally received my Taxes from turbo tax 

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5 Replies
MichelleLO
Intuit Alumni

IRS says Taxes not filed , UpDated

Sometimes until the IRS starts processing your return the Where's My Refund site may not have any information about your return or it may tell you that you haven't entered your information correctly.  As your return moves through the system the status will be updated accordingly. Keep checking the Where’s My Refund?  site for updates. The IRS updates the site daily, usually in the overnight hours. Also, make sure you are entering the exact amount of your tax return refund (not combined with your state refund), your tax return filing status, and your Social Security number when tracking your refund. If you previously had a status on Where's My Refund? check back later as high volume can cause an issue of the tracking site giving incorrect status results. You can also call the WMR Hotline at 800-829-1954 for updated status.

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dcstjoe
Returning Member

IRS says Taxes not filed , UpDated

this is a useless answer  , it does not answer why the IRS site doesn't even acknowledge my taxes being filed  

I get a no information available message , when I call the IRS help line they say it is a turbo tax problem that Turbo Tax never submitted them , and when I call Turbo Tax I get a message that there is no one to answer my call 

like I said before your service is not worth the money I paid and will never use you again

IRS says Taxes not filed , UpDated

The Where's My Refund site has been erratic and unreliable, but we don't know why.  However, one TT customer reported that an IRS rep told him that they (the IRS) "weren't bothering with that [WMR] anymore."

 

If TT told you the IRS Accepted your filing for processing, then the government has it.  (Approved is a later step, but TT receives no further updates once Accepted.)  Calling the IRS will not help, and the IRS has implored taxpayers not to call them.  Lots of other folks are still waiting, so please continue to be patient. Also see:

Why is my tax refund taking so long? The IRS may not tell you, but this report offers clues (msn.com...

dcstjoe
Returning Member

IRS says Taxes not filed , UpDated

every person i know that filed early with TT is having problems , i know other that just filed using TT within the last 3 weeks and got their refunds already . 

dcstjoe
Returning Member

IRS says Taxes not filed , UpDated

update : after waiting over a month the IRS finally received my return from turbo tax 

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