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IRS says I owe from 2015, but I got money back through turbotax

I just got a letter from the IRS saying i owe about $1300 from tax year 2015. I filed through turbotax, entered all info and got a refund. Did turbotax make a mistake. How do I look into what happened? Isn't there a guarantee through turbotax?
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IRS says I owe from 2015, but I got money back through turbotax

TTX will pay interest and penalties if it is shown their calculations were wrong, but that doesn't cover anything you entered in the wrong spot, or didn't enter at all.

Read the letter closely to see what they claim you missed ...not the taxes owed....the income areas, or credits claimed by you that they disagree with..

One simple error that people sometimes make is if the miss-assign 1099-R income to the wrong line and the IRS doesn't notice it's actually being reported....just one lien off (line 15b vs 16b on a form 1040)...and informing them of that takes care of it. 

But if something else, you need to see where the problem is, see if you agree......."yeah..missed that" and pay up, or disagree and explain why they are wrong. 

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
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