IRS refund tool

[arizonaone]

About a week after my return was accepted I used the IRS where’s my refund app to find my refund status. I was able to see that it had been accepted but that’s predictably as far as it went.   I checked about a week later and same thing. 

However, for the past week and a half when I enter my info it says my info doesn’t match when I’m definitely sure that it was. Today, I called the IRS refund hotline and they’re unable to locate my return with the info provided. 

I’m getting really concerned. Does anyone know what’s going on or have you had the same issue. 

[CatinaT1]

Make sure you are entering the correct Federal refund amount and not the combined Federal and State refund. Also make sure you are entering your full federal refund amount, not the amount you would get if you had fees taken out.

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?

Why do some refunds take longer than others?

What if my IRS refund is taking longer than 21 days?