IRS 2 go app says my information is wrong

[sparkskelly]

I mailed in my paper return in mid February and when I check the status of it on the IRS 2 go app it tells me my information doesn't match/ is incorrect.  I have double checked the numbers and I'm putting in the correct amount and filing status

[xmasbaby0]

Mailed returns are taking a very long time to be processed.

 It can take 3-4 weeks  (or longer since the IRS is backlogged) for anything to show up on the IRS site when you mail a tax return.  Expect 6-8 weeks for complete processing of a mailed return.

If  you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. 

TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

When the IRS opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

State returns have to be mailed to the state.

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

[SweetieJean]

Per the IRS:

COVID-19 Mail Processing Delays

It’s taking us longer to process mailed documents including:

• Paper tax returns, and
• All tax return related correspondence.

We are processing all mail in the order we received it.

Do not file a second tax return or call the IRS.

Expect extended delays if you mailed your return.