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jpabello
Level 3

Intuit promised me a refund for my TurboTax For Mac 2018 Home & Business because QOF are not supported in this program. I did not receive that refund yet.

 
2 Replies
DoninGA
Level 15

Intuit promised me a refund for my TurboTax For Mac 2018 Home & Business because QOF are not supported in this program. I did not receive that refund yet.

Did you contact TurboTax support regarding a refund of the software purchase?

 

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

macuser_22
Level 15

Intuit promised me a refund for my TurboTax For Mac 2018 Home & Business because QOF are not supported in this program. I did not receive that refund yet.

Nobody in this public forum can help with a refund - only customer support can.

 

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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