Information dont match

Forum|Forum|6 years ago
June 9, 2020
1 reply
10 views

When I put my information in the IRS site it says the information does not match. I look on here and it looks like it's all there. What is going on? Now I can not contact anyone at Turbotax, because they want me to pay. SO MUCH FOR FREE AND GUARANTEED!!! FALSE ADVERTISING!!! I need help finding my taxes that was filed in Feb, 2020 I still have not even gotten a stimulus check. That also says the information does not match WTF WTF WTF WTF!!!!!!!!!!!!

xmasbaby0

Level 15

First make sure your e-file was accepted.

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-wmr?jump_to=answer_4242575

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund. Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.

Your federal refund amount is on line 20 of your Form 1040

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Or....did you file by mail? If so that is the problem. The IRS is not opening its mail or processing mailed returns right now so you will not see anything on the refund site.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

thunderalexanderAuthor

Level 2

I've done all of that. I did a paper check and cant find it anywhere.

xmasbaby0

Level 15

It sounds like you did not file.

Did you e-file? Did you click a big orange button that said “Transmit my returns now?”

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?

https://www.irs.gov/refunds Or does your account say “Ready to Mail?”

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.